Before investing in wellness equipment, the two things you care about most are: when it will be up and running, and whether everything is in order. Here we explain exactly how we work, with no fine print.
No inventory: the order funds the operation
We don't keep idle stock. Each piece of equipment is sourced against your order, starting with a deposit that funds the purchase from the maker or the import. This has a direct benefit for you: you don't pay the overhead of a warehouse full of immobilized goods, and we can offer the full catalog without padding the price. The model is transparent: you order, the deposit activates the operation, we source and deliver.
Two delivery lanes
Depending on your urgency and your budget, you pick the channel:
- Fast lane (local): we source the equipment from Argentine makers. It's the option for when you need it now. Delivery in days.
- Value lane (imported): we bring the equipment from Brazil or Chile, with better pricing and access to premium brands not made here. It takes patience: delivery in weeks.
Many categories offer both lanes, so you can decide case by case between speed and price. There's no single answer: it depends on your timeline. If you have an opening with a fixed date, the fast lane guarantees the equipment on time; if you're planning with room to spare, the value lane gets you better brands for the same money. On large projects it sometimes pays to mix: the critical items via the fast lane and the rest imported.
Legal, with invoice
We import through the formal channel. For equipment coming from Brazil we issue the Mercosur certificate of origin, which applies a preferential tariff (0%) and lowers the landed cost. Everything is delivered with an invoice, which means the VAT is reclaimable for your business. We don't work off the books or in gray areas: the operation is documented end to end.
Electrical safety in order
Electrical equipment meets the current Argentine electrical-safety regime. Today that is evidenced by the Sworn Declaration of Conformity (DJC) and the QR mark linked to it. The current scheme recognizes the manufacturers' international certificates, which speeds up the process without giving up the backing. In practice: the equipment you receive is cleared to operate in your venue with no surprises during an inspection.
Tier 1 — Self-install: ships by courier, plugs in, you assemble it. Tier 2 — On-site: our team installs it at your venue, usually in 1 to 6 hours. Tier 3 — Turnkey modular: full assembly, typically 1 to 7 days depending on the module.
What end-to-end timelines to expect
The total time combines the delivery lane with the install tier. A few examples to help you size it:
- Tier 1 accessory via fast lane: days to your door, immediate setup. The shortest path.
- Imported Tier 2 equipment: weeks of transit, plus a day of on-site installation.
- Imported Tier 3 module: weeks of transit, plus 1 to 7 days of assembly. It's the longest project, but also the highest impact.
Before the deposit we give you an estimated schedule in writing, with the chosen lane and the install window. The point is that you know what to expect from day one, not that you discover the timelines as you go. If the calendar is tight, there's almost always a fast-lane alternative. And if your project depends on permits or an opening date, we plan backward from that date so the equipment arrives and gets installed with margin, not at the last minute.
